Utils service restart A Cisco DB - restart the service through CLI. If this is not true, then it needs to troubleshot before you resolve other problems. For example, ensure that the active partition is not 100% filled through show status. Make use of utils diagnose test and show status command outputs to see if there are any other errors being thrown up so that further actions can be planned accordingly. It can only be corrected as the server is rebuild. Saving the System is mentioned because more often than not, if any particular service in Linux is not starting properly (stuck in starting or stopped state), then it might be a problem in the daemon/process responsible to start that particular service. When the above issues arise, there are some action items that should be followed in a bid to save the system. Other causes can be a change in the FQDN, A change from IP address to FQDN or vice-versa without the proper procedure. These files might then be needed by the system to complete the boot up process later.
When this happens, there is a series of files that needs to be closed gracefully. Ungraceful shutdown on Linux OS can result in corruption of files which get closed abruptly when the system shuts down. One of the biggest causes of this can be an unexpected shutdown of the system.
This message indicates that there is a problem with the A Cisco DB service, or it could be related to the ODBC driver, but, this document deals with all what the user can check and a little of what TAC checks when the A Cisco DB service does not work as expected. This document helps you to understand the scneario and TAC techniques to troubleshoot when you get Database Communication error while the CUCM GUI page is accessed. If your network is live, ensure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. The information in this document is based on CCM version 11.5 Cisco Unified Communications Manager (CUCM) version 11.5.Prerequisites RequirementsĬisco recommends that you have knowledge of this topic:
You are solely responsible for adequate protection and backup of the data and equipment used in connection with using software Informix ODBC Driver Install.This document describes how to troubleshoot issues related to this error : " Database Communication Error " while CUCM page is accessed. The use of the software and any damage done to your systems.
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It's only necessary to install this once on each Windows box you intend to use to run remote Unity Connection. Informix ODBC Driver Install is a driver that makes possible that any tool connect to the Connection 2.1(1) or later database.